Mulbury Six Sigma

Mulbury Six Sigma

Six Sigma · Lean · TRIZ

World Class companies like Motorola, AlliedSignal and General Electric are today using the Six Sigma quality management approach to change the way in which they deliver goods and services to customers. In particular, GE adopted and rolled out a company-wide Six Sigma initiative as a first wave in a five year period, with outstanding results for the bottom line. Over that time the GE share was multiplied by a factor or over two and a half, but the long term change in corporate culture has made an even more outstanding contribution.

3 Sigma = 66,800 defects per million opportunities, 6 Sigma = 3.4 defects per million opportunities. Most average companies are about 3 Sigma. World Class Companies are aiming for 6 Sigma. Where are you?

Six Sigma uses the very best from Total Quality Management, Process Control, Statistical Analysis and Control, and a new paradigm of Total Customer Satisfaction to deliver almost zero defects - and it can also deliver a dramatic increase in profits.

• Six Sigma is a management strategy for change.
• A key focus is the end customer and their specific needs.
• Financial return and gains for the bottom line are also emphasised.
• Statistics and a data and fact driven decisions are central.
• The target of perfection is 3.4 defects in every million opportunities.
• Six Sigma has its own methodology - DMAIC - for process improvement.
• Design of new products and services is also catered for.

Today Six Sigma DMAIC and the various Design for Six Sigma methodologies also include elements of Lean Methods to promote speed and efficiency, new technology and excellence in design for the development of new products and services, and the TRIZ theory of inventive problem solving for creativity and innovation.

Mulbury Six Sigma

Publisher and reseller of Six Sigma books

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