Mulbury Six Sigma

Mulbury Six Sigma

Six Sigma · Lean · TRIZ

The revolution in customer-employee-process quality that has taken several large American multi-nationals by storm since 1995, is about to become popular in Europe and the UK.

Need an explanation of what Six Sigma is all about?

For companies that successfully launch and support 6s using Black Belts the rewards are outstanding, and for those who don't, the competition will become very fierce indeed. Find out about 6s before your competitor does and implement 6s quality today as part of your total management strategy for outstanding returns.

Do you want to cut waste and inefficiency by 90% in under two-three years? want to remove 99.9% of all process defects in the next three-four years? want to free up your staff for better things? Want to improve employee moral? want to make your customers sit up and really notice how much better you are in everything you do? want to launch new products and services, and get it right first time? want to be faster, better value, more helpful, more understanding, easier to do business with? want to know exactly how your company is delivering to your customer needs, day by day? Want to do something about current poor delivery? want to do all this and make more profit at the same time? In short - do you want to be a World Class Quality organisation?

So - what is Six Sigma?

6s brings together all the very best from Total Quality Management (TQM), Statistical Process Control (SPC) and a passion for Customer Focused Quality and Process Improvement. With a scientific and repeatable methodology for the improvement of any process, the philosophy of 6s is to deliver products and/or services to the requirements of the customer, with practically no failures. At the very edge of what is humanly possible, customers of 6s companies get what they expect and want 999,996 times in every million. Today, the 'average company' only delivers what the customer wants just 93% of the time, and customers can all too easily tell the difference!

6s applies equally well to services as for products and manufacturing. It is a total management strategy, not just a statistical measurement. It works for any organisation, anywhere. American in origin, and with a strong flavour of Japanese quality methods and tools, it can and has been culturally adapted for almost every European country. Someone, somewhere close to you is already using it, and tomorrow it could also be you!
 

Mulbury Six Sigma

Publisher and reseller of Six Sigma books

© 2001-2008 G Tennant Mulbury Six Sigma